Oil, Gas and Energy
50
Maintenance Engineering
213
Safety and Environment
69
Digital Innovation and Transformation
17
Hands-on Automation and Process Control
10
IT Management and Cyber Security
336
Sustainability
155
Business Continuity and Crisis Management
6
Security Management
16
Interpersonal Skills and Self Development
53
Planning and Strategy Management
220
Tourism Management
164
Financial Technology (FinTech)
4
AI in Administrative & Secretariat
12
Communication and Writing Skills
29
Legal
12
Healthcare and Pharmaceutical Management
258
Auditing and Governance, Risk and Compliance
266
Women Only Courses
Procurement and Stores
340
Engineering and Instrumentation
37
Contracts Management
186
Short Masters
2
National Workforce Development
263
Administration and Secretarial
149
Education Management Courses
12
Operations Readiness and Assurance
68
Construction Works
109
Public Relations
213
Project Management
182
Finance and Accounts
229
Public Institutions
134
AI in Customer Service
6
Transportation Management and Aviation
88
Marketing and Sales
163
Customer Service
49
Data Management and Business Intelligence
25
Graphics & Design Skills Courses
17
Supervisory Management
412
AI in Strategic Planning
14
Operational Excellence
128
Banking, Insurance and Financial Services
156
The course will provide participants with comprehensive knowledge of the history and evolution of the concept of quality and the history of quality gurus and tools. Through various workshops and role plays, the course will focus on applications of quality systems, models, and methodologies, including excellence awards, ISO systems, and breakthrough improvement methodologies such as 'Lean' and 'Six Sigma'. This highly interactive course will help participants apply the powerful quality tools in leading organizations. Participants will leave with best practices for selecting, designing, or using quality organizational structures and tools.
The course relies on workshops, role plays, and group debriefs to help participants understand various quality concepts and applications. Additionally, it offers hands-on experience with top-notch tools and applications, and numerous videos on quality tools and systems support it. Team discussions and presentations are also used throughout the course to foster participants’ understanding of quality concepts.
By the end of the course, participants will be able to:
Individuals, managers, supervisors, and all those who are engaged in quality models, awards, ISO and TQM implementation, and improving organizational performance.
Types of benchmarking
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